cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

Nest Hello doorbell peeling

Hello,I've experienced some severe peeling around the housing of the Nest Hello doorbell. Most of the plastic protective housing has chipped off in the last few months. Please let me know what can be done to have this unit replaced. We are nest aware...

tcaponejr by • Community Member
  • 540 Views
  • 2 replies
  • 0 kudos

Doorbell Peeling

We’ve had our nest doorbell for about a year now and have really bad peeling all over the doorbell. It looks awful! Is there anyway it can be replaced or does anyone have any solutions? Thank you!

Wired nest devices distance to home

Are there any published specs on maximum distance a wired device may be mounted?Is the only requirement that the local wifi be accessible?EXAMPLE:Gate to home 400 feet from home. Local wifi has been extended to the gate via CAT 7 to a wifi router usi...

gras by • Community Member
  • 741 Views
  • 4 replies
  • 0 kudos

Connect without QR code

My handyman installed the hardwired cameras on the exterior of my home before I could get the QR code/six digit number off the back of the mounting plate. Is there anyway to get around this without removing them?

avezzx2 by • Community Member
  • 3087 Views
  • 6 replies
  • 0 kudos

Resolved! Lost nest chime connector

We moved to new house but I forgot to bring the chime connector back. I was wondering where can I get a replacement? Thanks,

Program for doorbell hello and outside cam

I tried to add a program for my cameras, but when I select « program » in the parameters section of the nest app, I only get a message but whithout the program section. I have n’est aware.

Jnlabbe by • Community Member
  • 1128 Views
  • 8 replies
  • 0 kudos

Nest Camera Floodlight not showing up oon Google home app

I purchased the nest cam floodlight, installed it ( I am a licensed electrician) but have not been able to get it to show up on the Google Home App. The floodlight works and the blue light on the front of the camera is on. Recently purchased a WiFi e...

MarkCW by • Community Member
  • 1004 Views
  • 6 replies
  • 0 kudos
to vote
Labels
Top Kudoed Users
View all