Cameras and Doorbells

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest door bell

Duplicate thread

Can’t reconnect to my camera

I changed my router and read I needed to remove my device from google home app, which I did. But now when I try to reconnect my camera by adding the device I get the “device is connected to another acct”. How do I remove a device from an acct when I ...

pink image during daytime viewing

I bought 2 of the nest cameras with flood lights. both worked fine on day 1 but on the 2nd day the one at the front of the house displays a pink image during the daytime. night time image is good. the one in the back looks good both day and night. I ...

Familiar face misdetection

Please tell me how to make the accuracy of the familiar face detection better. My cameras are telling me that my friend, my stepdaughter, and other visitors are me. This is really annoying! Sometimes it tells me that I am my stepdaughter! We are not ...

Outdoor Camera wont connect

I have had my camera for about a year and it suddenly stopped connecting to my nest account. upon trying to re-add the camera, I am getting a NC023 error. I have restarted my phone, I have tried connecting using a different phone. I have turned bluet...

Nest Video Doorbell Battery Can't Connect to Assisting Device STILL HAPPENING!

I've read the same posts over and over about removing and re-adding devices, creating a new home, etc. This is utterly ridiculous! Yes, I was able to add my video doorbell battery to a new home, after I told it that I had no other devices already con...

Outside Floodlight CAM Keeps Reporting Person But No One Is There?

We have newly installed NEST cameras, including a CAM with Floodlight facing our backyard that keeps reporting Person Events. No one is there or heard when I review the videos. The settings for Events with Notifications is People only with Heard Even...

Doorbell theme no longer available

I purchased a Nest Doorbell (wired) last year and one of the reasons was the fact that I could change the doorbell sound. My children really like that and it is fun to be able to have the option to change the doorbell sound. I was hoping with time th...

Nest app > Home app (all cam view)

In the Nest app you can see all cameras on the home page. This is by far the #1 top priority of the having a multi-cam system. I don’t care which app you want me to use as long as this function is available. The fact that the floodlight has been out ...

Google doorbell broken lens

I have stupidly thought my doorbell was secured to the door frame well enough but unfortunately was not. It has fallen and broken the lens. Is there anyway I am able to get this fixed or do I have to buy a new one ?

Google Nest Community

Blog Posts

Help Center

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Nest door bell

Can’t reconnect to my camera

pink image during daytime viewing

Familiar face misdetection

Outdoor Camera wont connect

Nest Video Doorbell Battery Can't Connect to Assisting Device STILL HAPPENING!

Outside Floodlight CAM Keeps Reporting Person But No One Is There?

Doorbell theme no longer available

Nest app > Home app (all cam view)

Google doorbell broken lens

Google Nest Camera Orange Light

Whatsapp Bni mobile

C101 error, outdoor cam, need to add back

Lens shattered

Nest camera not showing in nest app, how ridiculou...

Can’t connect my door bell with my second device

Unable to reset second Gen. Nest Cam indoor wired.

Nest doesn't recognize QR code or manual code

Cámara Nets no funciona

Colour lost from camera