cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Install wired doorbell wihout QR code

Brekii
Community Member

Hi. I bought a wired doorbell from ebay but the qr code is invisible now. Is tehre any way to install without this code, or recover it? I hava a box with serial number but missing envelope too.

5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

You need either the QR code or the numbers printed at the top of the QR code (tap "Continue without scanning" during setup in the Nest app). If you don't have either of those, you won't be able to setup the doorbell.

aatienza
Community Specialist
Community Specialist

Hey Brekii,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
 

I appreciate the help, davidking.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Brekii,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,
Archie

Brekii
Community Member

Dear archie!

What kind of help do U mind? The goodle told me have to buy a new one instead told me a connection code by serial number. I will never buy a google product again.

Brekii

Brad
Community Specialist
Community Specialist

@Breki

I am sorry to hear that you aren't able to install this new camera. It is true that if you do not have the QR Code or the Serial number, you can't install the device. Sorry for the inconvenience! 

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regard,
Brad