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Is 2nd generation wired nest key is wired nest Cam will not connect to new router

Flucas
Community Member
  • I switched out my modem router. My 2nd generation nest Cam was working fine previously. I have deleted the camera from Google home in an attempt to re set.  I have also attempted to factory reset the camera.  I continue to get the message  To verify that my nest Cam is on and connected to the same Wi-Fi network.  I have followed instructions in the forum and the Google website but it is not resetting or connecting.  When I try a factory reset the light continues to be green it does not turn white or blue.  
1 REPLY 1

aatienza
Community Specialist
Community Specialist

Hey Flucas,

 

Thanks for visiting the Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.


If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!


Thanks,

Archie