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Is there a way I can reset my password without a trusted device? A temp password sent from Nest???

mjy1975dec
Community Member

I have forgotten my password to my nest account and there’s no way for me to receive an email to change the password because I never set up a phone number for it. I just forgot is Google capable of sending me a temporary password until I can reset it?

6 REPLIES 6

mjy1975dec
Community Member

Let me rephrase that I change my phone number before sending my information on the nest app sorry. My email accounts were all hacked, so I really didn’t have a choice.

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, I would suggest reaching out to customer support to see if there is a way they can help. 

I look forward to hearing from you.

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

MB1812
Community Member

The Password I have for my NEST is not correct according to Amazon Kindle. How do I reset the NEST Password?

MLB