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Just set up my nest cam battery and it only shows up on my Google home app and not on my nest app

JohnF
Community Specialist
Community Specialist

‎09-03-2021 10:45 AM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: michael taccetta 

 

Tried everything
 
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JohnF
Community Specialist
Community Specialist

‎09-03-2021 10:46 AM

Hi Michael, 
 
The new Nest Doorbell Battery and Nest Cam Battery are only compatible with the Google Home app. 
 
From the Google Home app you will have full control over the device, and will also be able to view the live streams and events from any older Nest Cameras that you may have. Google has committed to bringing more features for the older cameras to the Google Home app, although I am afraid there is no timeline for this at present. 
 
Hopefully this clarifies things a little.  
 
All the best, 
 
-from Phil (Product Expert)
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