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Lack of Pre-recorded responses for Nest Doorbell

Community Member

It would be incredibly useful to have the option to choose Custom Quick Responses when the doorbell is pressed.

If the door goes while I'm in work, or in a meeting (or on a call, out having a meal etc) and unable to speak via microphone - being able to press a button to respond with a custom phrase like "Please put the parcel over the back gate" or "Hide the parcel behind the wheelie bin" would be a lifesaver. ("You can just leave it" would result in them leaving the parcel in full view of the road, so that's not a suitable alternative). 

Are custom responses going to be made available at all? If so, when is it estimated to be rolled out?

This feature (or lack of) is the only thing stopping me from buying this product, and would be the only reason I would buy Unifi G4 Doorbell over the Nest sadly.


Community Specialist
Community Specialist

Hello KuriousKatie,

Thanks for posting here in the community. Having a custom quick response is a cool and interesting feature. We appreciate your interest however, we don't have any news to share about applying this feature through the Nest app or Google Home app. We're always looking for ways to improve and we'll take it as feedback. I'd suggest you send feedback about your concern using this form to let the Google Engineering team know about your concern. While they won't respond directly back to you, this is the best way to let them know about this. Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.