Just got an setup the nest doorbell battery, on phone, home app, video plays for 2 frames then get offline message but still have audi, on my nest hub live video works perfectly, anyone else experiencing this? Possible solutions?
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?
Appreciate the help, Brad. I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. Check this out this link for additional help.
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I also had this with a customer. I couldn't get it resolved with Nest support. eventually removed all cameras. let the customer create a new house for his partner in the Home app. so also on a different Gmail address. then invited himself again, now live video again.
