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Live video on cell phone works but not my P.C.

Anonymous
Not applicable

I have tried most suggestions. I can't seem to pair the cam with the pc. I am a senior citizen that can figure stuff out eventually, but this has me baffled.    Thank you

 

4 REPLIES 4

Rubes
Gold Product Expert
Gold Product Expert

If you purchased a Google Nest camera that was released in 2021, the website or PC access that was once available is not compatible with these newer cameras. Super unfortunate the way this was done.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for your help, Rubes!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad