Lost Magnetic Wall Mounts for 2 of My Nest Cameras - Google suggests I buy new cameras!

[Walkamo]

Googles customer support suggests I purchase new cameras to get the mounts!

I just wasted an hour of my time with Google Nest Customer Service. I just want to purchase 2 new magnetic wall mounts for 2 of my Nest Battery Cameras (I have 9 nest cameras in total at home home). I was told that they don't sell the wall mounts, however if my cameras are still in warranty they would just replace the entire camera! However since my cameras are out of warranty by 2 months I should just buy two new cameras to get the wall mounts. 

This response from the customer service rep is appalling!

So much for investing in Google.

I hope someone from Google reads this and tries to solve my situation.

Walkamo

[EmersonB]

Hi Walkamo,

Thanks for reaching out here in the Community and I'm sorry to hear about your experience on your Nest doorbell (battery). We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Regards,
Emerson

[Walkamo]

Hi Ebedia,

I filled out the form...

Thanks

Chris

[EmersonB]

Hey Walkamo,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
 
Best,
Emerson