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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1509 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17578 Views
  • 0 replies
  • 7 kudos

Replacement Policy for a Peeling Nest Doorbell

I would like to understand if the replacement policy for peeling Nest Hellos that are not under warranty anymore has changed. I have been told a month ago that no replacement was being offered and would like to understand if this is still true. Pleas...

Doorbell

Looking for help with our Nest doorbell. Tells me it’s offline and not sure how to get it online. Have no trouble with any other devices in the home. Have used all troubleshooting tips to no avail. Please help!

Russovoth by Community Member
  • 897 Views
  • 3 replies
  • 0 kudos

First gen Nest Camera dying/dead?

I have a first generation Nest camera that has been barely working the last few weeks, and I'm starting to think that it might actually be on its last legs.The camera cannot be reached on the Nest or Google Home app, despite working previously. I kno...

wifi extender.png JordanKZ_0-1639090809124.png JordanKZ_1-1639090884803.png JordanKZ_2-1639090925752.png
JordanKZ by Community Member
  • 1175 Views
  • 3 replies
  • 0 kudos

DeadNest battery

The store Bill's battery will not stay charged for more than a week, even though it's hard wired. Do not buy these things they are scrap.

IQ outdoor camera offline

My nest iq outdoor camera continues to go offline. I have 2 of these and a nest doorbell. The other camera and doorbell work fine, but 1 iq cam will work for a few minutes then go offline even it it is next to the wifi router. I have removed and rein...

Mblack03 by Community Member
  • 2180 Views
  • 10 replies
  • 1 kudos

My outdoor nest web cam is not saving video history

When my camera detects activity, I get a notification and can view the video. However, after a short period of time, the video is gone from history. I've had the camera for over a week and no recorded events show in my history.

kjk1210 by Community Member
  • 13447 Views
  • 4 replies
  • 1 kudos
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