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Replacement Policy for a Peeling Nest Doorbell

laurentbourg
Silver Product Expert
Silver Product Expert

I would like to understand if the replacement policy for peeling Nest Hellos that are not under warranty anymore has changed. I have been told a month ago that no replacement was being offered and would like to understand if this is still true. Please confirm and do not open a case for me if it is not supported.

1 REPLY 1

Nestuser21
Community Member

Please make note, if you are unfortunate to get a replacement, don’t send the part back first!

CristianC, will also get involved, and just lock the post, and that will be that!!

Thank you for your support by the way, but CristianC has been judge and jury!!!