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Lost Nest outdoor camera (battery) wall plate

aptor9
Community Member

Hi,

I feel so excited to get this new product but I somehow lost my wall plate of this Nest outdoor camera (battery). I couldn't find it on Google Store. Is there a place for me to buy a replacement? Thanks!

 

6 REPLIES 6

MplsCustomer
Bronze
Bronze

@aptor9 

Unlike its competitors, Google Nest does not sell any spare parts for its cameras and doorbells.

You could try contacting Google Nest Support to see if they'd provide a replacement mounting plate, at: https://support.google.com/googlenest/gethelp?hl=en

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @MplsCustomer. Do you still need help with this? Also, have you reached out to support on the article provided above?

 

Regards,

Steve

aptor9
Community Member

I reached out to the support via the link. But I was told there was no way to support this. I bought a wasserstein wall mount. I am going to install it tomorrow.

SteveT1
Community Specialist
Community Specialist

Hi there,

 

I'm sorry for the late reply. Do you still need help with this? I'm glad to hear you found an alternative.

 

Regards,

Steve

aptor9
Community Member

My nest cam was installed successfully with the wasserstein mount. Thanks for your reply.

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

Glad to hear it's working now. We can consider this as resolved and I will lock the thread in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve