06-11-2022 03:12 PM
Hi,
I feel so excited to get this new product but I somehow lost my wall plate of this Nest outdoor camera (battery). I couldn't find it on Google Store. Is there a place for me to buy a replacement? Thanks!
06-11-2022 06:31 PM
Unlike its competitors, Google Nest does not sell any spare parts for its cameras and doorbells.
You could try contacting Google Nest Support to see if they'd provide a replacement mounting plate, at: https://support.google.com/googlenest/gethelp?hl=en
06-18-2022 09:45 PM
Hi folks,
I appreciate the help @MplsCustomer. Do you still need help with this? Also, have you reached out to support on the article provided above?
Regards,
Steve
06-18-2022 09:47 PM
I reached out to the support via the link. But I was told there was no way to support this. I bought a wasserstein wall mount. I am going to install it tomorrow.
07-06-2022 04:38 PM
Hi there,
I'm sorry for the late reply. Do you still need help with this? I'm glad to hear you found an alternative.
Regards,
Steve
07-06-2022 05:02 PM
My nest cam was installed successfully with the wasserstein mount. Thanks for your reply.
07-11-2022 04:18 PM
Hi folks,
Glad to hear it's working now. We can consider this as resolved and I will lock the thread in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Regards,
Steve