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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 296 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16117 Views
  • 0 replies
  • 6 kudos

Feature Request - Doorbell

I just switched from Ring to Google Doorbell and I was surprised at the type of notifications that can be created. To this date i haven't been able to find a way to create a notification on my hub / mini when there is motion, such as someone dropping...

Live streaming uses phone volume not media

When streaming a live event through the Google Home app, it comes through as a phone call, using the phone volume. The Nest app streamed as media. This is extremely problematic when connected by Bluetooth to a vehicle or other device, as the only way...

Greg5050 by • Community Member
  • 856 Views
  • 3 replies
  • 0 kudos

Nest App Issues

My wife and I both share my Nest account on our iPhone 14s. I have no issues logging in and seeing our doorbell camera and adjusting our thermostat, but she has to be on a Wi-Fi network for it to work for her. I’ve logged her out and re-logged in. I’...

Unable to logon to Nest cameras

I've had the Nest cameras for a few years with no issues. For over the past month I have been unable to log onto the cameras. I am receiving messages stating an unknown error has occurred try again later. I have made several calls to customer service...

jls181 by • Community Member
  • 710 Views
  • 3 replies
  • 0 kudos

Nest aware cancellation

Anybody out there have any idea on how i can cancel my nest aware?Ive tried for hours and sent messages with no response. they dont make it easy to cancel HELP

jfinazzo by • Community Member
  • 744 Views
  • 4 replies
  • 0 kudos

Contacting Google

Anyone able to ever contact google? Nest doorbell used to be great. Then Google took over. Now it doesn’t work. It’s pointless. Can anyone contact Google? On the app it takes you through this whole farcical Q&A and then when you get to ask for a call...

LEEB0Y by • Community Member
  • 692 Views
  • 4 replies
  • 1 kudos

Nest Doorbell not Announcing on Amazon Alexa

My new Nest Doorbell is not announcing visitors on Amazon Alexa when the doorbell is pressed.This is the same problem discussed here. I've followed all the setup instructions and did the restart suggested in the post.What can I do?

riles25 by • Community Member
  • 6131 Views
  • 3 replies
  • 0 kudos
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