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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Brand new wired doorbell stopped working

I had a wired hello installed in my home two weeks ago. Everything worked fine but today we had to turn the power off for a few minutes. When I flipped the breaker back the hello stopped working. I get a ‘camera is offline’ error. I also tried to pop...

Elinell by Community Member
  • 438 Views
  • 6 replies
  • 0 kudos

Cracking and peeling wired doorbell out of warranty

Just had the worst customer service call I’ve ever had with any company. I had the wired nest doorbell professionally installed just over a year now (5 days out of warranty) and have noticed some cracking and peeling happening around the button and l...

Neenu by Community Member
  • 548 Views
  • 7 replies
  • 0 kudos

Nest Hello Doorbell peeling and cracking

I’ve noticed this issue occurring on what is my second nest doorbell (the first failed to stay powered via doorbell wiring after a year). I’m concerned this doorbell will being to suffer issues such as this. What’s going on here Google? My first one ...

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jozeppy26 by Community Member
  • 354 Views
  • 4 replies
  • 0 kudos

Stolen device

My device was stolen and I have a police report. Am I eligible for a replacement?

Abilodeau by Community Member
  • 378 Views
  • 4 replies
  • 0 kudos

Security lights

I’ve installed my camera next to a pir security light. At dusk the light comes on and off continuously until i turn the camera off. Is the cameras night vision causing the problem

Gamon7 by Community Member
  • 493 Views
  • 7 replies
  • 0 kudos

Nest Doorbell Notification Google home selection.

I have many Google Homes in my house spread across bedrooms, living room, kitchen, etc... Currently as I set my new Nest Dorrbell up and test it out, the notification is going to every one of my google homes, including nearby where my infant is often...

adfiedler by Community Member
  • 362 Views
  • 6 replies
  • 0 kudos

Un-Familiar Face Only Notification

Could somebody please explain how I can turn off notifications for familiar faces? I don't really need to get notifications every time my family is in the garden. I understand that the option exists to remove switch off notifications entirely when yo...

MichaelHS by Community Member
  • 1146 Views
  • 5 replies
  • 7 kudos
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