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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

Nest outdoor cameras stopped working

Spoiler (Highlight to read)2 nest outdoor cameras stopped working2 nest outdoor cameras stopped workingI charge them and that didn’t work. I reset them according to directions and that did not work. Now what?

Nest cam not capturing footage

I am very disappointed in the cameras not capturing important video. My neighbor across the street had someone vandalize one of their cars. I have my zone set to capture that same area and on high sensitivity but nothing was captured. this is not the...

Mamak3 by Community Member
  • 914 Views
  • 5 replies
  • 1 kudos

Resolved! Link Nest Doorbell (wired, 2nd gen) to Google Home

My Nest Doorbell, 2nd gen. has been working fine for the last year. I have bought a new router and changed my WiFi. The wired model does not have a pin reset as the wireless, so I am supposed to scan the QR Code. However, I think that the code image ...

LeoLouie by Community Member
  • 3685 Views
  • 10 replies
  • 0 kudos

Nest Doorbell Constant Ringing When Camera is On

I installed the Nest Doorbell wired about a week ago and it was working fine. Recently my doorbell chime has had a constant slight ringing. I found that this ringing stopped when I turned off the camera for the doorbell. Any thoughts on what this iss...

John94 by Community Member
  • 1570 Views
  • 7 replies
  • 0 kudos

Nest cam, will not connect to network

I got a Nest cam as a Christmas present and connected the camera to my mother-in-law's nettwork. When I got home, I wanted to set up the camera at home. I deleted the camera in the Home app (stupid) and wanted to add the device again. The problem is ...

View old video

I have a question. How come I cannnot watch old video on nest. Is just pop up the pictures only. No video.

Tomduong by Community Member
  • 633 Views
  • 4 replies
  • 0 kudos

Nest cameras not showing in event history tab

Hello, Cameras were showing all events in the event history tab but now the camera stopped showing event in the event tab. However, if I click camera history I can see the events but not in the event tab. Hopefully that makes sense. Let me add a coup...

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Davidendum by Community Member
  • 1872 Views
  • 8 replies
  • 0 kudos
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