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Live streaming uses phone volume not media

Greg5050
Community Member

When streaming a live event through the Google Home app, it comes through as a phone call, using the phone volume. The Nest app streamed as media. This is extremely problematic when connected by Bluetooth to a vehicle or other device, as the only way to end the call is by turning off Bluetooth. I am hoping there is going to be a fix for this by putting it back to a media stream. 

2 REPLIES 2

Princesss
Community Specialist
Community Specialist

Hi Greg5050,

 

Thanks for reaching out. 

 

We're sorry to hear about this experience with your Google Nest display. Could you tell us what's the exact commands you've tried as well as its response? Also, if you could send a short video clip while commanding the Google Nest Hub, that would be a big help for us to check on it further.

 

Looking forward to your response.

 

Best,

Princess

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Princess post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake