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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15765 Views
  • 0 replies
  • 6 kudos

Nest Outdoor Camera stopped working

My Nest Outdoor camera stopped working after being absolutely fine. There appears to be no power to the camera (no blue light and no red light). I have tried the cable and power supply from another working camera with no success. I know the wifi work...

Rapkoch by Community Member
  • 11189 Views
  • 13 replies
  • 7 kudos

Resolved! Motion sensing outside activity zone

I have one activity zone that totally excludes the street. Notifications for anything outside that zone are turned off. Nevertheless, every passing vehicle triggers a notification. What am I missing?

Jednick by Community Member
  • 926 Views
  • 2 replies
  • 0 kudos

About to return a google nestcam max and doorbell

Not happy with the set up of a couple of nest cams and a doorbell. I have tried the solutions on here but can only get one camera working at a time. I cannot add another nest cam or door bell to my 'home' I should not have to set up multiple homes to...

Re-Pete by Community Member
  • 618 Views
  • 3 replies
  • 1 kudos

Live video takes a long time to load

Hello,When I open the Google Home app to view live stream from the doorbell, it takes about 10 seconds for the video to appear. The screen shows that it is “connecting”. How can I reduce this delay?The same happens when I get a doorbell notification ...

Nest Hello not booting up properly

Hi, I am trying to install a Nest Hello wired video doorbell. The doorbell is wired to an 18V video doorbell specific supply. It powers on and the blue light pulses a number of times then it turns off and the small green LED flashes and the whole pro...

rhume by Community Member
  • 9201 Views
  • 35 replies
  • 4 kudos

Talk/listen not going both ways on iPhone 11

I just installed my Nest Doorbell (battery). The picture is great, the sound coming from the doorbell to my iPhone 11 Max Pro is great, but there's no sound going from my phone to the doorbell! I have the audio for my phone set on Max in the Google H...

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