Nest cam with floodlight not working in Nest app

[Krzysio3742]

It does not work with Nest App? What’s the point of buying Nest is it doesn’t work? I had to set up in google home app that I NEVER USE, because let’s be honest- it’s garbage. Nest app had all my cameras, sensors and smoke detectors in one app. Not i have to use two app? That’s is none sense. 
Customer service better have a fix for this asap, or I’m returning my new device i was excited about. 

[David_K]

Totally understand the frustration and confusion. Nest Cam with Floodlight is designed for and setup in the Home app, and there is no "fix" to make it appear in the Nest app. On that side of things, Google have said they are working to improve the Home app and bring over features from the Nest app. 

[aatienza]

Hey Krzysio3742,

Appreciate the help, davidking. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.

Thanks,

Archie

[Krzysio3742]

Yeah so it’s false advertising putting nest anywhere in the name. Nest app was a great tool that i still use with all of my cameras. Everything on one screen right there easy to rewind a look. Google home take forever to load history it’s just not what nest app is. Google Completely messed up the entire nest system with new app. DONT FIX WHAT AINT BROKEN 

[SteveT1]

Hi folks,

We hear you and we appreciate you sharing your thoughts with us. We’re always looking for ways to improve and we’ll take this as feedback. Keep an eye out on our social media channels for more updates.

Let me know if I can assist with anything else, otherwise I’ll be locking this thread after 24 hours.

Regards,

Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve