07-04-2022 05:48 PM
In trying to add battery cameras to a house wifi that already had nest wifi hubs, thermostats and a doorbell, the whole system dumped our wifi and nothing (iPhones, Roku stick, thermostats) can find wifi
they seem to have renamed and locked themselves into an inaccesssble network.
07-07-2022 12:43 PM
Hey there,
I am terribly sorry to hear that you're having this issue! I would love to assist you with this issue. If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it.
Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.
Best regards,
Brad
07-11-2022 06:26 PM
Hey Sklair,
Appreciate the help, Brad. I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
07-12-2022 08:01 PM
Hey Sklair,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie