09-28-2021 01:45 PM
Google Nest Cam Outdoor. Our magnetic base was lost during a move, the camera is out of warranty and I can't get the magnetic base replaced? Do I have any options besides buying a new camera just for a magnetic base?
10-11-2021 01:25 PM
I too have also lost one of my 3 base magnets. Any help is appreciated.
10-12-2021 07:43 AM
It'd be great to get any type of feedback on this but my guess is Google just wants us to pay for a brand new camera instead of having us pay $10 for a magnetic base replacement.
Guess when the time comes I'll be purchasing a different camera.
10-12-2021 03:19 PM
Hi folks,
Thank you for bringing this to our attention. I would like to collect some information from you on this potential replacement. Please look out for an email from us to your email on file.
As for providing feedback, you are welcome to leave your feedback on the app. Or you can leave it here and I can forward it.
Best Regards,
Brad
10-13-2021 06:06 AM
Thanks Brad. I will look for referred email (not received as of this time).
Murray
10-13-2021 09:40 AM
I appreciate the response, Brad. I’ll keep an eye out.
Cheers,
Connor
10-27-2021 02:31 PM
Hey folks,
Thank you for your guys patience! I know it's been a minute, but we will be getting to these as soon as we can.
Best Regards,
Brad.
11-03-2021 09:52 AM
Thanks Brad,
Any update?
Murray
12-21-2021 02:08 PM
Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
12-22-2021 10:43 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS