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Metal Bracket needed

Knoo
Community Member

My metal bracket is lost and I can't use the doorbell without the metal bracket. 

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Knoo 

Unfortunately, Google Nest does not sell any spare parts. However, Support seems to offer replacements if you're within the 1-year warranty. You can reach them starting with this link:

https://support.google.com/googlenest/gethelp

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience! If you're seeking a replacement, please fill out this form. Unfortunately, we do not offer replacements for parts. I apologize for the inconvenience. 

 

Best Regards,

Brad

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help here, MplsCustomer and Brad.

 

We haven't received your form. Were you able to fill it out? Do you still need help?

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

I'm checking in to see if you are able to fill out the form? If not, please do so, so we can assist you further with your concern.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,


We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
 

Best,

JT