09-07-2022 06:43 AM
My metal bracket is lost and I can't use the doorbell without the metal bracket.
09-07-2022 08:12 AM
Unfortunately, Google Nest does not sell any spare parts. However, Support seems to offer replacements if you're within the 1-year warranty. You can reach them starting with this link:
09-07-2022 08:18 AM
Hey there,
Thank you for your patience! If you're seeking a replacement, please fill out this form. Unfortunately, we do not offer replacements for parts. I apologize for the inconvenience.
Best Regards,
Brad
09-12-2022 07:11 PM
Hi folks,
Thanks for your help here, MplsCustomer and Brad.
We haven't received your form. Were you able to fill it out? Do you still need help?
Thanks,
JT
09-17-2022 03:15 PM
Hi there,
I'm checking in to see if you are able to fill out the form? If not, please do so, so we can assist you further with your concern.
Regards,
JT
09-20-2022 05:47 PM
Hey there,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
Best,
JT