Microphone volume on Google Home app inaudible on Doorbell

[jhill8786]

I am having an issue with the Nest doorbell battery and speaking to people at the door.

Nobody can hear what I'm saying unless I place my phone directly under my lips. Other apps that make use of the phones microphone have no issue at all.

Ive seen many, many other threads around detailing this exact same issue. One I was just on was locked without any resolution. Really bad. This needs to be fixed.

Not very pleased, this was a core feature I wanted and I'm unable to use.

My voice is so faint from the doorbell it's inaudible with normal street noise.

[Kimmy]

Another whole thread about this was posted and then locked by the "community specialist" with no update or solution. Here's hoping we get a solution on this post 

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-doorbell-battery-speaker-volume-wi...

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Kalla.