Missing 24/7 recording since migrating to google home

[glenharrison8]

Since we migrated we have lost the 24/7 recording.  I've been into settings/video on each camera but the option for 24/7 is not available.  This has been very useful to us over the years.

any ideas?

Thanks

[Derickf]

Hi @glenharrison8,

Thanks for reaching out to the community. I understand that you lost the 24/7 recording since you migrated your Google Home account. I appreciated you providing the steps you took to look for that option on the Google Home app. I'm happy to assist.

To gather the necessary information, please answer the following questions:

• What type of Nest Aware subscription do you have?
• Which model of Nest Camera do you have? This article might be helpful: Technical specs for Nest cameras and doorbells.

Please keep me posted.

Best regards,

Derick.