More than 2 Dropcams to replace

[ARN2410]

Will Google replace more than 2 Dropcams as I have 4 working Dropcams...  HELP?

[Jenelyn_O]

Hi ARN2410,

Thanks for checking it with us in the Google Nest Community forum. We'd like to check for options. Please fill out this form and let me know if you're done. 

Best,

Jenelyn

[Jenelyn_O]

Hey ARN2410,

Checking if you were able to fill out the form. Let's know if you're done. 

Thanks,

Jenelyn

[Jenelyn_O]

Hi there ARN2410,

I received your form. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon.

Cheers,

Jenelyn

[ARN2410]

Hello Jenelyn_O, your team verified that I wil have 3 non-working Drop Cams after the switch over in April.  The 3 non-working Drop Cams have serial numbers:  308cfb039aa4
308cfbf1e2ea
308cfb1e0eb2

Is there any opportunity to purchase/replace my remaining 3 Drop Cam Pro's for free or discounted though Google?

[jtkgyNest]

I have 5 working dropcams all registered on my account.. any chance I get to replace all of them?

Thanks!

[Markjosephp]

Hello jtkgyNest,

Thanks for dropping by. If you wouldn't mind, fill out the same form above so we can check it for you as well. 

Keep me posted when you're done.

Warm regards,

Mark

[jtkgyNest]

I did.  But I didn't get a confirmation or anything after the form.

[Markjosephp]

Hi there,

Oh! Thanks for trying, @jtkgyNest. Could you please fill out another one so I can pull it out on our end? 

Best,
Mark

[jtkgyNest]

Hi Mark,

I submitted the form again.

[Markjosephp]

Hi jtkgyNest,

Perfect! Thanks for keeping me posted—we have received it. Please allow our team some time to review the form, and you should receive an email update from them soon.

Don't hesitate to start a new thread for any future questions or concerns; we're always here to help!

Warm regards,
Mark