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Motion/people notifications not working

mahekaw
Community Member

Hey,

I've just switched from the older Nest Doorbell to the latest wireless version. It's set up and working but I'm not getting notifications for motion/people. Is this a feature of this doorbell?

I've set up an activity zone and looked and the general notifications for the device but there's no options for anything other than "Push Notifications" and "Away only notifications".

Any help appreciated, thanks.

 

3 REPLIES 3

mahekaw
Community Member

Just fixed this....it was because the video history was turned off to save battery!

gmelanymelissa
Community Specialist
Community Specialist

Hi @mahekaw,

 

Thanks for posting here in the community. I'm glad you were able to resolve the inconvenience with motion and people notifications on your Nest Doorbell (Battery). I appreciate your efforts in taking those steps before. 
Please don’t hesitate to contact us again if the inconvenience persists or if you need further assistance.

 

Best regards,
Melany

MplsCustomer
Bronze
Bronze

@mahekaw 

If you go to Settings | Events | Seen Events for your doorbell in the Google Home app, you should have options for recording People, Animals, Vehicles, and Motion, and then setting up notifications for each.