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My Nest Hello Not Connecting

kadoshsmart
Community Member

Good Day am having issues connecting my second nest hello camera doorbell to my google account,

please what is the cause and what can I do to resolve this issue.

I do appreciate it, as I await your swift response.

 

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

What model of doorbell is it? Battery or wired? What happens when you try to connect your doorbell?

If it can’t find your Wi-Fi network, or if your doorbell has trouble connecting to the Wi-Fi, I've linked a help centre article below that will help you troubleshoot this. Do let us know what happens when you try these steps? Try to be as detailed as possible so we know how best to advise.

https://support.google.com/googlenest/answer/9232573

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

 

P.S Thanks for your help, DavidKing!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.