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My chime connector

FinnPF
Community Member

Hello my electrician installed my doorbell but never put in the chime connector. Long story short I need a new chime connector just wondering if I can get one.

5 REPLIES 5

Rubes
Gold Product Expert
Gold Product Expert

Unfortunately spare parts for the Nest devices are not readily available. You can try contacting support but almost every time people report back that support wasn’t able to send parts. I’ve read numerous times that the doorbells seem to work fine without the connector but YMMV.

@Rubes 

I thought the Chime Connector was needed to provide continuous power for the Google Nest Hello Doorbell's camera without triggering the indoor chime.

Rubes
Gold Product Expert
Gold Product Expert

Using the connector is definitely the way to install the doorbell however I’ve seen posts (months ago) where users hooked everything up without the connector. Without the chime connector these same users might experience chime buzzing or unexpected chimes but what can you do if the connector is misplaced and (1) support doesn’t help and (2) you don’t purchase a new or used doorbell for parts!

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @Rubes and @MplsCustomer. Checking in to see if you have further concerns about your Nest Doorbell? Feel free to update this thread, and we're happy to assist you further.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve