Oh no! Sorry to hear that. Hope you're doing okay. Please remove your Nest Doorbell from the base or turn off the breaker of your doorbell if there's one. Also, fill out this form and let us know once you're done.
Thank you sir. I reached out to their tech team. They are sending me a replacement. They are great. They will always have a customer. Customer service is way above and beyond. and thank you for your reply also.
