My doorbell notifications no longer alert me

[JohnF]

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Original poster:Sue Stackpole 

Checked all notifications

[JohnF]

Hi there, Sue.

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I would love to look into this further for you, but I have some questions to ask you:

• Have you made any changes to your phone, or account, or Doorbell since you started to lose notifications?
• Have you tried to restart your Doorbell? You can learn how here. 
• What other troubleshooting steps have you taken so far?

Please let me know how else I can assist you! Thank you for your patience.

-from Brad C.(Community Specialist)