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My new camera only has 3hrs event video recording

AStonham
Community Member

Hi,

I bought 4 cameras in Apr 2022 and have been using Google Home to monitor successfully for 18months with a Nest Aware subscription giving 30days of history. 

I've just bought another camera for use at a different property and it will only let me record for 3 hrs. How do I get it to allow 30days of history? 

Regards Andrew

2 REPLIES 2

David_K
Platinum Product Expert
Platinum Product Expert

A Nest Aware subscription (gen 2) covers all cameras in the same home structure.

If it's at a different property, you're going to set it up in a different home structure and need a second subscription?

AStonham
Community Member

Ok. Thanks,

I wish I'd known this before buying the extra camera. 

Regards Andrew