NC030 when adding camera

[Casabraw]

I am trying to add a nest camera IQ to an established home with two existing newest cameras.  The network is a Deco M9 mesh and the signal is strong.  
when I add the camera I takes a few minutes before I get the message.  I’m doing this close to one of the existing cameras and all are on the same network.

Any help would be welcome.

[SteveT1]

Hi Casabraw,

Sorry to hear about that and for the delay. You can check this article on how to Troubleshoot Nest camera setup messages. Also, you can try setting up the Nest Cam IQ on a different home to isolate.

Regards,

Steve

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.