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NC2100ES

Gathan
Community Member

I have a nest camera NC2100ES. The plus in wire is weathered and exposing wires. How do I get a new plug for this! This is irritating, I ordered a wire on google shop a while back but it came as a USB C. 

6 REPLIES 6

SteveT1
Community Specialist
Community Specialist

Hi Gathan,

 

Sorry to hear about that. If your power cables are not available in the Google Store. Let's see what options we can try.

 

A few questions — when and where did you purchase your Nest Camera? What type of Nest Camera are you using?

 

Regards,

Steve

Gathan
Community Member

I bought it at bed bath and beyond just about a year ago. I think April of 2021. The model number is NC2100ES. It’s the google nest cam outdoor security camera. 

SteveT1
Community Specialist
Community Specialist

Hi Gathan,

 

Understood — I'd like to check your replacement options — could you fill out this form and let me know once done: https://bit.ly/31vCfcQ

 

Regards,

Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

Jumping in to check if you saw my response. If you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

Gathan
Community Member

I did and I filled out the form that night. I tried to send you back an email said it was unavailable. 

SteveT1
Community Specialist
Community Specialist

Hey Gathan,

 

I've got your form and I've sent you an email — let's continue our conversation there. Please take note that this thread will be locked. Feel free to create a new one if you have any new issues, updates or just a discussion topic in the future. 

 

Regards,

Steve