New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Nest Camera (Battery) will not show live video.
One of our camera will not show live video right now. It is plugged into AC power so it should display live video and not in any battery saver mode. It does still provide alerts when triggered and we can see video in the history but we want the abili...
my doorbell camera lens is defective.
I have a gen 2 doorbell/camera. The camera lens is apparently defective. There is a blurry spot right in the center of the lens so there is no clarity of vision. I've had your service company, On Tech, look at it, but they tell me there is nothing th...
More than 10 nest cameras on property
Hi all, Looking at installing more than 10 nest cameras on a property. I know the max number associated with a nest home is 10. Can anyone provide a solution?
Notification on family/household members only working on owner account phune
Hi.I just installed nest doorbell version 2 wired.Everything went smoothly and i get notifications on my phone everytime the doorbell rings. How ever we are 4 people with all Android phones. And it is only my phone that gets notifications from the ne...
Resolved! Nest doorbell were set up on another person's account.
Hello I just installed the doorbell , unfortunately after I setup the app it shows :devices were set up on another person's account.But I bought it brand new for Amazon ! Please let me know how to solve it, thanks
Home and Away not working
I’ve just bought a Nest 2nd gen. wired camera and I have set up the Home and Away routines but it isn’t turning the camera on or off when I use the voice commands. Any tips?
I changed my wifi password and cameras are no longer connected
I changed my password for my wifi network and cameras are now disconnected
Internal camera
Setup with no issues. Works in google home. But i want to see it in the Nest app. Any suggestions as to how do this. No nest logo is evident.
Saved video events on nest cam not available. I only see an ‘i’
I only see an ‘i’ when viewing nest cam events.
Resolved! Camera Notifications Setup missing
Hi group I want to setup movement notifications for my 2nd generation camera in the Home app. I can create a zone but the button to turn notifications on or edit notifications for this zone is missing. I can only change the color of the zone or delet...
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