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Need Replacement Metal Mounting Plate for Google Doorbell Wired (2nd Gen)

SemisoftPretzel
Community Member

Hi!

I am looking for replacement parts for the metal mounting plate for the Google Nest Doorbell | Wired 2nd Generation.  It would also be nice to get the screws and chiming puck.

Thank you for your help.

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@SemisoftPretzel 

Google Nest does not sell any spare parts.  But you could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

SemisoftPretzel
Community Member

Initially, it stated that there was an error but a few minutes later, it was fine.  I was able to talk to someone who could help me.