11-02-2021 10:56 AM
Where can I get a replacement wall plate for my google nest hello doorbell? It broke when the electrician was installing it. Now it cannot be secured.
11-05-2021 05:10 AM
To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.
11-05-2021 09:11 AM
Hi there,
I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.
We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.
Please let me know if you need any further assistance!
Best Regards,
Brad.
11-17-2021 03:37 PM
Hey there,
Thank you for your patience. I have submitted the request for a replacement, and here is your Case Id: 8-2068000032205
Please note: there are once I have submitted the request, I will be locking this post as soon as the request is submitted.
Best Regards,
Brad.