Need to reset cameras, no longer have access to nest account

[deerwalk]

I am not able to reset an indoor camera and I don't have access to the account any longer.  The two form factor is tied to an old number and cannot reset the password for my account.  So, I have an indoor camera and an outdoor (neither are IQ) that I can't seem to reset.

I've been given this site to use for resetting, but it doesn't work with these cameras.  How else can we get these cameras into a new account?

https://bit.ly/2KtAxjp

thank you.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[aatienza]

Hey deerwalk,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie