Nest App crashes

[Jtax]

My nest app is constantly crashing. It almost makes the app on usable. I’ll login and within seconds. I’ll get kicked out and I have to keep on signing back in. How do I fix this?

[MplsCustomer]

@Jtax 

Did you try deleting and reinstalling your Google Nest app on your phone?  Sometimes that cures odd problems.

[Jtax]

I did. I’m still having the same issue. 

[zoeuvre]

Hi folks, 

@Jtax, thanks for reaching out to us, and I'm sorry to hear about the situation. I want to check if you are still in need of any help. If so, please try to restart your phone after you uninstall and then reinstall the app. If the app still crashes, use another device, such as another phone or tablet, and sign in with your Nest account.

Let us know how it goes. 

I appreciate your help, @MplsCustomer. 

Best,

Zoe 

[MplsCustomer]

@Jtax 

If you have a computer, you could also try accessing your account at home.nest.com.

[zoeuvre]

Hello all, 

Thanks for your input, @MplsCustomer. 

@Jtax, thanks for reaching out, and I'm sorry to hear about the situation. I want to check if you managed to see my response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you more.

Regards,

Zoe