05-19-2023 01:42 PM
How do I transfer my Nest Aware account from one location to another? I have the year paid in full.
05-20-2023 12:00 PM
I don't believe there is any way to transfer a Nest Aware subscription. Posts in this forum report customers having to cancel their old subscription and buy a new subscription.
You could try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."
05-23-2023 02:41 PM
Hi there,
Thanks for posting in the Google Nest Community forum. Were you able to contact our phone support? Please let us know if you still need help.
I appreciate your help, @MplsCustomer.
Best,
Jenelyn
05-26-2023 02:42 PM
Hi Mish3,
Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
Thanks for your help, @MplsCustomer and Jenelyn.
Regards,
Zoe
05-27-2023 02:47 PM
Hello folks,
@Mish3, we haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
All the best,
Zoe