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Nest Wired Doorbell Query

d-j-c
Community Member

Hi,

I have the Google Nest Doorbell battery and it's working using the wires from the previous install. It doesn't charge the battery but it runs on power over the cable. The battery just sits at 70% as back up. 


Two queries,

If the wires work in this situation does this mean it will also power the Nest wired doorbell? 

secondly,

if so, are there any advantages with upgrading?

DC

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

If you’ve connected your Nest Doorbell (battery) to your existing doorbell wiring, the wires don’t directly power the doorbell. Instead, the battery is trickle charged by the power that comes through the wires, and the doorbell runs off the battery charge. To help prolong the life of your doorbell's battery, it will only charge up to to around 75% if the doorbell is wired to your doorbell system.

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for posting in the Google Nest Community forum. I just want to check if you managed to see the response above. Please let us know if you still need help, as I'll be willing to assist you further.

 

I appreciate your help, @David_K.

 

Best,

Jenelyn

zoeuvre
Community Specialist
Community Specialist

Hi d-j-c, 

 

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.  
 

Thanks for your help, @David_K and Jenelyn. 

 

Regards,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi folks, 

 

@d-j-c, we haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

 

All the best,
Zoe