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Nest Cam Battery

Tak0sTu3sday
Community Member

I recently purchased a weatherproof cable for my Nest Cam Battery with the belief that I would be able to have 24/7 continuous recording...that and not having to charge the camera every couple weeks. I don't seem to have the ability of continuous recording despite having a Nest Aware subscription. Is the camera unable to do 24/7 recording? If so, I'm going to really consider returning it.

2 REPLIES 2

MplsCustomer
Community Member

We have had a new Google Nest Camera Battery for the last month, connected with the weatherproof cable from Google, and we are getting 24/7 continuous recording.

If we go to Settings | Battery for the new camera in the Google Home app, it says "Plugged in" and "Battery usage" is set to "custom", both, apparently, because it is plugged in. (See screen shot below.) We did not have to do anything special to activate 24/7 continuous recording; it seems to have automatically worked with our Nest Aware subscription since it was plugged in.

In Google Home, if we click on "History" at the bottom of the screen, we can access 24/hour history and "Full History".

The new camera does NOT appear in the Google Nest app or on the home.nest.com website. You can see Google's perspective on this, along with customer reactions, here: https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

Screenshot 2021-10-11 at 11.35.52 AM.jpg

Brad
Community Specialist
Community Specialist

Hey there,

 

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

 

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

 

Please let me know if you need further assistance.

Best Regards,

Brad.