cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Cam Does not work with Nest App or Website

Stewartp12
Community Member

You have to be kidding me that the nest camera I just bought to go with the other 10 I have no longer works with the nest app??!!?!!?!?!?!?!?! WTF 

1 Recommended Answer

Please fix this! I have invested thousands of dollars in the Nest platform and need to add more cameras and now I cannot do that without having to use 2 apps. Also why in the world can I not access them using my laptop browser? I just do not understand why google would do this. Totally infuriating, also why am I limited to 5 homes? I manage property and need to have more than 5 thanks

View Recommended Answer in original post

6 REPLIES 6

FrancescaS
Community Member

Sharing the same frustration here! 

Rubes
Gold Product Expert
Gold Product Expert

Unfortunately your camera, and any other Nest camera released in 2021, is no longer compatible with the Nest app or the Nest web view. Only the Google Home app works with these devices.

Stewartp12
Community Member

Unbelievable why would google do this? The home app is a piece of junk, now I have a bunch of cameras and have to use two different apps to see them? Google has ruined Nest.... Congrats I will be getting rid of all of them

@Stewartp12 

We have ONE of the new 2021 Google Nest cameras and numerous older Google Nest cameras and doorbells, and have been waiting almost 8 months for Google Nest to provide its promised replacement to home.nest.com and to support all of our cameras in one app.

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I understand how important this feature is. We appreciate you sharing your thoughts with us and we're always looking for ways to improve. We'll take this as feedback and pass this information to our team. Let me know if I can assist you with anything else, otherwise I will be locking this thread in 24 hours.

 

Regards,

Steve

Please fix this! I have invested thousands of dollars in the Nest platform and need to add more cameras and now I cannot do that without having to use 2 apps. Also why in the world can I not access them using my laptop browser? I just do not understand why google would do this. Totally infuriating, also why am I limited to 5 homes? I manage property and need to have more than 5 thanks