Nest Cam (NC1102ES) Indoor Camera stopped working

[lash55]

My Nest Indoor camera is no longer working. I've reset it multiple times. I've unplugged it and waited for 10 seconds and then plugged it back in again.

I've removed the camera from my account and re-added it but still nothing. When I have reset it, I see the blue button on the camera come on as if it's connecting and then the light goes out. No red, green or blue light whatsoever.

I even checked both Nest and Google Home app to see if I get an image and I just see the wheel turning, trying to find the image. Maybe it keeps turning because there's no light on the camera and therefore it's not working.

Do you think the camera no longer works and needs replacement?

Any help would be appreciated.

Thank you!

[ByronP]

Hi Iash55,

Thank you for posting here in the community. I'm sorry that you are not able to set up the Nest indoor camera. I really appreciate the effort to try the reset multiple times, but it doesn't work. Help's here.

Please follow this good article about troubleshooting the Nest camera error code that you're having. There are a few additional steps to try and fix your issue.

Let me know if you need more assistance.

Regards,

Byron