06-10-2024 09:46 AM
I upgraded my phone from Samsung Galaxy s23+ to Galaxy s24+. I am no longer receiving notifications from any of my cameras. Notifications are in the app and also in Settings. Have restarted to no avail.
06-13-2024 10:57 AM - edited 06-13-2024 10:57 AM
Hi cmich2155,
Thank you for posting here in the community. I'm sorry that you can't receive notifications after you upgrade to your new phone. This could be frustrating, especially if you have already restarted but it still doesn't work. help''s here.
For your concern, please follow this good article to check if the Nest notification is not working. There are a few options and links you can try to isolate the issue.
Let me know if you need more assistance.
Regards,
Byron
07-10-2024 04:40 AM
My Google nest app just stopped sending me notifications. Nothing changed on my phone. I am just no longer receiving notifications todau and I received them yesterday.
07-11-2024 10:41 AM
Hi Sharondawh,
Thank you for posting here in the community. I'm sorry that you had an inconvenience with your Nest notification.
I just want to confirm: did you try the above steps that were previously posted here?
Let me know if you need more assistance.
Regards,
Byron
08-01-2024 06:11 AM
I upgraded my galaxy today and can't get notifications. I've followed all the steps
08-01-2024 11:33 AM
Hui Meljenn,
Thank you for your post. I'm sorry that your Nest notification doesn't work. I understand how difficult it is when you purchased a new phone but still can't get notifications. I really appreciate the effort to try the troubleshooting steps. But not to worry, let me check other options.
We would like to deep dive and investigate these issues. Please fill out this form, and our specialist team will reach out to you via email for further assistance.
Let me know once you're done.
Regards,
Byron