Nest Cam Outdoor Adaptor Mount Magnet is Stuck

[Xeones]

The wall plate for the power adaptor wasn’t separated from the magnet. How do I get the magnet out? I’m unable to wedge a screw driver between the side and the magnet and I’ve also tried to use a screw driver to pull on one if the four tab slots in the inner square, but it just starts damaging the plastic.

 

[MplsCustomer · Accepted solution]

@Xeones 

It's been over a year since I last installed our last Google Nest Outdoor Camera, but there is no magnet involved in the power adapter connector; that's just for the camera itself. For the power adapter, the directions say you press the collar all the way in and twist it clockwise to lock it when installing, so it seems you should be able to twist it counterclockwise to remove it:

https://support.google.com/googlenest/answer/9228553?hl=en#zippy=%2Cmount-your-camera%2Clearn-about-...

Hope that helps a little.

[Xeones]

Thanks! I received this from a friend and I think I’m missing the adaptor plate! I’ll have to ask him about it. I thought there must be a magnet that went there like there was for the camera itself. I guess not

[janthadeus]

Hi folks,

Just checking in to see if you still need help with this. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best,
JT

[aatienza]

Hey folks,

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

Thanks,

Archie

[janthadeus]

Hey folks,

Thanks for your help, MplsCustomer!

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

Regards.
JT