Nest Cam connection to account

[PMW]

• How do I add Nest Cam to my account.  I already have a Google doorbell linked with camera. We purchased a Google nest can with floodlights which has been installed but I cannot seem to figure out how to add this device with my account.   Thanks in advance for your assistance! 
  PMW

[MplsCustomer]

@PMW 

The Google Nest Floodlight Camera, like all of Google Nest's new cameras and doorbells released starting in Sept. 2021, gets installed in the Google Home app.

If your "Google doorbell with camera" is the Google Nest Hello Doorbell that is installed in the Google Nest app, you should log into the Google Home app with the same Google Account you've been using to log into the Google Nest app and install the floodlight camera in the same Google Nest "home/structure" where your doorbell is located.  (If by some chance you started using the Google Nest app before Aug. 19, 2019 and have not migrated from a Nest Account to a Google Account, you will have to do that first: https://support.google.com/googlenest/answer/9297676?hl=en).

If your "Google doorbell with camera" is the Google Nest Doorbell (Battery) or the 2nd Gen Google Nest Doorbell, you should log into the Google Home app with the same Google Account you've been using and install the floodlight camera in the same Google Nest "home/structure" where your doorbell is located.

Here are Google Nest's installation instructions:

https://support.google.com/googlenest/answer/11003780?hl=en

[PMW]

Thank you!

[EmersonB]

Hello folks,

@PMW I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate the help, MplsCustomer and JT.

Best,
Emerson

[EmersonB]

Hi PMW,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
    
Thanks,
Emerson

[janthadeus]

Hi folks,

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind. 
 

I appreciate the help here, MplsCustomer.

Thanks,

JT