Nest Cam notifications not working

[HikerNorcal]

I have 2 indoor Nest Cams. Notifications have suddenly stopped. Nothing has changed in my settings on my phone or my PC. Both cams are supposed to send push notifications AND email. Neither is being received.

[SamGray]

My notifications on my phone have never worked since the cameras were installed in December 😞

Contact Google Nest Support and when the standard troubleshooting doesn't work, keep pushing back until they escalate it to the Senior team, then specialist team, then engineering team to actually work on a fix for the app

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Have you gone through any troubleshooting steps so far? Are you sure you saved the preferences for notifications on the correct Home?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[James]

Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best regards,
James