Nest Cam (outdoor or indoor, battery) / Nest Cam (indoor, wired) won't stream to Sony Google TV

[Palsternakka]

Bought three brand new Nest Cams (2x battery, 1x wired) and a Nest Hub gen 2

Able to stream with no issues on my Pixel/my partner's iPhone in the Google Home app and on my Nest Hub gen 2

Have an almost brand new Sony Google TV also registered in the same home. Can control it via the app and cast videos to it without problem

If I say 'OK Google, stream driveway/back garden/baby room camera' it looks as if it's going to work, but then displays a grey screen with a crossed out camera

Seen lots of other people having this issue and some answers to suggest Google have done this deliberately to force people to buy a Chromecast (or now that that's discontinued, a Google TV Streamer), but I'm holding out hope there's a fix and Google's own products and certified third party products work as advertised

Just spent over £500 on Google products so really hoping for a resolution

[ovidioj]

Hello @Palsternakka,

Thanks for posting in the community. 
I appreciate the detailed information about the issue you're facing with your Nest Cameras and Google TV. I understand the frustration of encountering this problem.

It's frustrating when devices within the same ecosystem don't function as expected. I appreciate your effort. 

You can set up a TV with Google Cast:

Setup Essentials:

• A display device that works with Google Cast
• Access to an available power socket or (non-service) USB port on your HDMI-enabled display
• Access to a secure Wi-Fi network. Make sure that you have the WiFi network password handy.
• A compatible Android or iOS device or tablet

You can also check out this link to know how to do it: Set up your TV with Google Cast. 

Please let me know how it goes. Thank you.

All the best, 
Jorge

[Palsternakka]

Hi @ovidioj,

As per my original post, I have already done this -

'Have an almost brand new Sony Google TV also registered in the same home. Can control it via the app and cast videos to it without problem'

I have also tried -

• Clearing data/cache for the Google Cast app
• Uninstalling all updates for the Google Cast app to revert to the original version (in my case 1.56.292394)
• Reinstalling all updates for the Google Cast app to get the latest version available (in my case 3.72.425634)
• Clearing data and cache again

Tried streaming from the camera between each of the above steps and still getting the grey background with the crossed out camera

Enabling developer options and running logcat via adb, I can see the following errors -

08-31 05:56:29.106 28625 28625 I cast_shell: [28625:28625:INFO:CONSOLE(239)] Cast App (0B1A777A): "8/31/2024, 5:56:29 AM webrtc_castapp: POST to signalingUrl: https://googlehomefoyer-pa.googleapis.com/v1/join_stream error. Status: 403. Type: ", source: https://www.gstatic.com/cast/manhattan/webrtccastapp/production/webrtccastapp_out/bundle.js (239)
08-31 05:56:29.109 28625 28625 I cast_shell: [28625:28625:INFO:CONSOLE(239)] Cast App (0B1A777A): "8/31/2024, 5:56:29 AM webrtc_castapp: CallErrorCode 3", source: https://www.gstatic.com/cast/manhattan/webrtccastapp/production/webrtccastapp_out/bundle.js (239)
08-31 05:56:29.113 28625 28625 I cast_shell: [28625:28625:INFO:CONSOLE(239)] Cast App (0B1A777A): "8/31/2024, 5:56:29 AM webrtc_castapp: Unhandled CallErrorCode 3", source: https://www.gstatic.com/cast/manhattan/webrtccastapp/production/webrtccastapp_out/bundle.js (239)
08-31 05:56:29.116 28625 28625 I cast_shell: [28625:28625:INFO:CONSOLE(239)] Cast App (0B1A777A): "8/31/2024, 5:56:29 AM webrtc_castapp: Error thrown: Name: CallError. Message: POST to signalingUrl: https://googlehomefoyer-pa.googleapis.com/v1/join_stream error. Status: 403. Type: . Stack: Error\n at new Sc (https://www.gstatic.com/cast/manhattan/webrtccastapp/production/webrtccastapp_out/bundle.js:87:509)\n at XMLHttpRequest.l.onreadystatechange (https://www.gstatic.com/cast/manhattan/webrtccastapp/production/webrtccastapp_out/bundle.js:120:12). Error thrown at postOfferSdp().", source: https://www.gstatic.com/cast/manhattan/webrtccastapp/production/webrtccastapp_out/bundle.js (239)
08-31 05:56:29.117 28625 28625 I cast_shell: [28625:28625:INFO:CONSOLE(239)] Cast App (0B1A777A): "8/31/2024, 5:56:29 AM webrtc_castapp: Stream Stopped.", source: https://www.gstatic.com/cast/manhattan/webrtccastapp/production/webrtccastapp_out/bundle.js (239)
08-31 05:56:29.119 32132 32209 W cast_shell: [32132:32209:WARNING:webrtc_voice_engine.cc(1587)] Attempting to get [removed, see footnote*] parameters for the default, unsignaled audio receive stream, but not yet configured to receive such a stream.
08-31 05:56:29.119 32132 32209 W cast_shell: [32132:32209:WARNING:webrtc_video_engine.cc(1150)] Attempting to get [removed, see footnote*] parameters for the default, unsignaled video receive stream, but not yet configured to receive such a stream.
08-31 05:56:34.652 4687 5386 E katniss_interactor_TraceManagerImpl: Trace Broadcast to anonymous android.intent.action.SCREEN_ON timed out after 2244416 ms. Complete trace: # uuj@6722a7fe

The above would suggest that access to necessary APIs was was denied due to a permissions error -

POST to signalingUrl: https://googlehomefoyer-pa.googleapis.com/v1/join_stream error. Status: 403.

This is causing an exception to be thrown -

Error thrown: Name: CallError. Message: POST to signalingUrl: https://googlehomefoyer-pa.googleapis.com/v1/join_stream error. Status: 403.

The Nest camera I am trying to stream from is running software version spencer-user 1.73 OPENMASTER 422270, and the Android TV OS Build is BRAVIA_VH22_EU-user 10 QTG3.200305.006.S386675461

Please escalate this to an engineer as there is clearly a bug - happy to provide further logs to help diagnose this issue

I have also raised an issue in the Issue Tracker

Thank you

* removed the word R-T-P in logs as it was causing the error 'The message body contains R-T-P, which is not permitted in this community. Please remove this content before sending your post.' when trying to reply