I'm in the US and trying to set up my Nest Cam (outdoor or indoor, battery) in the Home app of my Pixel 6. I have a 1 GB Wi-Fi setup and a mesh network throughout the house so signal is not an issue anywhere. I'm in step 1 of the setup ("Plug in your camera indoors"). After plugging it into power and the light on the front of the cam is blinking white, it states "Once it turns blue, leave it plugged in and proceed to the next step." The issue is that it never changes to blue and just continues to blink white. If I click "Next" and try to proceed with the setup, it never completes the "Connecting" step and the error message says "Make sure your Nest Cam (battery) is on and connected to the same Wi-Fi network as your phone" but as this is a brand new cam I have no idea how it is expected to be connected to any network?? I've tried to factory reset the cam (holding button on rear for 5 seconds until it chimes and goes solid white) but this hasn't made any difference. I'm having the same issue with my Nest Cam with floodlight (wired) which I'm trying to set up. This all seems very buggy and like Google just pushed out shiny-looking products which have not been tested. Looking for confirmation that others are encountering this same issue and if there is a fix or workaround?
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Can anyone advise me on my issue with this camera . I am trying to reset it after not having used it for awhile (we had different wifi etc . i have followed all the suggestions and recommendations, currently it is slowly blinking at me with a white light and it wont change to blue. I have it sitting on its side without the magnetic back, however i happened to just sit it on top of the magnetic bracket and the light turned green which would suggest it was all collected. However the light stays green but I cannot see it in my devices on the google home app. I have done the normal turn on then off as well as a 5 second reset and then lastly the increased time reset as per the above author suggested .. please advise as i have a few of these and its an expensive waste of money to not have them working as well as the nest subscription.
@TwoMeterPeter, I understand your concern and wanted to help you with this. To isolate this further, could you tell us which Nest Camera you have? Also, hit this link to know more about the steps on how to properly reset it. Let us know how it goes.
@Charliebringo, we appreciate your update. How did it go? Were you able to add it back to your Google Home app? Looking forward to your response.