10-27-2022 03:05 PM
Utterly ridiculous that I cannot view from PC/Browser! And this "migrate" path is NOT consumer friendly! Did any engineer at Google work through this? Please tell me there is a budgeted team working to resolve this? It's like innovative left the building! And I am NOT able to "migrate" from old nest account as the password recovery element does NOT send a password reset . . . ever! Yes I checked spam and under my bed and all that. Any priority here from the engineering team to fix this?
10-28-2022 02:58 AM
10-28-2022 08:53 AM
The new home.google.com website is still not enabled for some of us. We're in Minnesota, USA, and still get a static marketing website.
10-29-2022 08:10 AM
Did you try the link I posted? You might have to try a few times.
10-29-2022 10:15 AM - edited 11-01-2022 07:37 PM
For us here in Minnesota, USA as of 4:30 pm US central time on Oct. 29, the home.google.com website is still a static marketing page with no login or other access to cameras or other Google Nest devices. On the announcement blog, ONE customer from the UK and one from an unspecified location have indicated they have access.
We were able to get access yesterday (Oct. 31). It's live-stream only so far, but it includes ALL of our cameras and doorbells, so I'm delighted.
11-01-2022 03:10 PM
@DCVR we hear you. Our team is working hard to deliver the best experience for our users. I'd suggest you send feedback about this using this form to let the Google Engineering team know about this. While they won't respond directly back to you, this is the best way to let them know about this. If you have other questions and concerns, feel free to let me know.
I appreciate the help, @MplsCustomer and @BG.
11-04-2022 03:24 PM
I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.
11-05-2022 03:45 PM
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.