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Nest Camera Volume

ScottyM
Community Member

The volume on my wife’s android is super low when people at the door are talking. They can hear her fine, but she can barely hear them. I have an iOS device and do not have that problem. 

7 REPLIES 7

Brad
Community Specialist
Community Specialist

Hey there,

 

If you are having issues with your Nest Cam or Nest Doorbell, I would suggest that you first start by restarting it. 

 

Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

ScottyM
Community Member

I’ve tried resetting it multiple times - didn’t help. 

Brad
Community Specialist
Community Specialist

@ScottyM

 

Have you made sure that the app and cams are up to date on their software?

 

Best regards,

Brad

ScottyM
Community Member

Yes - everything is up to date, including the app on my wife's phone.  The volume is still super low.

Brad
Community Specialist
Community Specialist

@ScottyM

 

I would suggest that y'all reach out to Support on this one.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad