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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15715 Views
  • 0 replies
  • 6 kudos

Nest wired door bell not working

Hi everyone, I tried installing the nest wired(2nd gen) door bell today. Once I turn on main power I hear a buzzing noise from the chime and the doorbell has no power. Tying to see if anyone has ideas as to what is wrongThe transformer I have is 16V,...

barru007 by Community Member
  • 840 Views
  • 4 replies
  • 0 kudos

Resolved! Nest cam when home

I just set up my new Nest cam. We’ve set up so that the camera should turn off as soon as someone gets home. In the Google Home app everyone in the home still has the option to start the camera. Is there any way to remove the option to turn on the ca...

Reducing motion alerts - activity zone??

Hoping for some guidance and advice.I have fitted my nest doorbell using a 45 degree wedge so as not to have the wall butting up to the door on the right in the shot (on the right : this is good)… However, there is glass in my door and at night the l...

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Resolved! Nest Camera False People alerts, nobody there.

Hello, I have 7 cameras and a Nest Doorbell, all hard wired and Nest Aware for 24 Hr recording.Only 1 Camera has any issues and this is capturing approx 8-15 "people" seen when there is in fact no one there.I'm really puzzled as what to do next.

Evobury by Community Member
  • 11560 Views
  • 13 replies
  • 3 kudos

Nest Doorbell mounting latch button broken

To everyone thinking about purchasing this doorbell. Got mine last Christmas, have probably had to unmount it to charge, maybe 7 times throughout the year, and now the latch button that locks it onto the mounting plate is stuck in the pushed in posit...

Mystafox by Community Member
  • 3031 Views
  • 11 replies
  • 3 kudos

Nest Doorbell delaminating

Hello, My Google nest doorbell is approximately 2 years old and is now showing signs of peeling / delaminating.Looking at previous post's this appears to be a recurrent issue for the product. How do I go about contacting somebody to get this issue re...

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JPFerri by Community Member
  • 1237 Views
  • 7 replies
  • 0 kudos

Nest floodlight not on the Nest app

I am having a lot of problems with the Google Home app connecting to the cam and getting video snippets are impossible. The Nest app is far superior to the Google Home app. Why not make the Nest app available to support these products? The whole poin...

Ygoenaga by Community Member
  • 1070 Views
  • 4 replies
  • 0 kudos

Nest doorbell wired offline!

Just fitted our nest doorbell 1st gen, wired. Used a wall plug as we don't have doorbell cables installed. Anyway, connected up fine, setup ect.. Once I open the app after setup, the camera is always "offline" but this is rubbish because I see the gr...

Dane1995 by Community Member
  • 1740 Views
  • 8 replies
  • 0 kudos

Playback issue with Nest Doorbell

I have my Nest doorbell 2nd generation (wired) connected to my Samsung Galaxy S20 FE 5g. Whenever I view activity from the doorbell, while connected via Bluetooth inside my vehicle, my phone number is dialed and then I am unable to disconnect the cal...

Taboich by Community Member
  • 1221 Views
  • 8 replies
  • 0 kudos

Lost Charging Cable

I lost the charging cable to my google nest doorbell! I still have the key. I cannot find the charging cable anywhere. Please help!

Lccha by Community Member
  • 593 Views
  • 2 replies
  • 0 kudos
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